Car Insurance Claim processed and settled : Excess fee not paid back since 2014

<p>I made a claim with budget Insurance, which I have covered my car with since day 1. This I made in November 10 2014. I have always been making a follow up with them, and I do not get any progressive feedback. What I am told is the matter has been escalated to the Legal department. I made a call today again, the dear lady I spoke to advised me that the thirdy party has not paid, or something like that. She is not quite certain, and asked to call me back tomorrow - when the person handling my case is back in office.</p> <p> </p> <p>This is deeply annoying, and these guys have higher premiums to do this to their clients, that being me in particular.</p> <p> </p> <p>I am left with one option here, consider alternatives. </p>