1 reviews | Active since Dec 2011
Car Inspection Report
It's been barely 2 weeks, and I'm already starting to regret my decision to become your client. Last weekend, 28th March I took deliver of my car and the person I dealt with was Dheesan Govender who never even bothered to tell me I had only 48hrs to go get my car inspected. I then took it upon myself to follow up with a call on Wednesday, and then arranged to get the inspection done on that same Wednesday (1st April 2015) at Glassfit (Bellville - Durban Road). I requested a report from the lady (at Glassfit) that completed the inspection and she said that she could not provide me with one as she completed the inspection electronically and that a report would be provided to me by my insurance. A week later, today, I call Budget to follow-up and I am told the insurance does not provided reports to clients. What BS is this? Am a toy to you people? Nx.
We acknowledge receipt of your complaint.
We confirm that one of our Customer Relation Specialists has been in contact with you about your complaint.
As agreed, we will provide you with confirmation of Inspection via email. We will also address the service failures with our Service provider and we apologise for the frustration and inconvenience this has caused.
Please feel free to contact our Relations Specialist should you need any assistance in the future.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We confirm that one of our Customer Relation Specialists has been in contact with you about your complaint.
As agreed, we will provide you with confirmation of Inspection via email. We will also address the service failures with our Service provider and we apologise for the frustration and inconvenience this has caused.
Please feel free to contact our Relations Specialist should you need any assistance in the future.
Regards,
The Budget Insurance Team.