RS
Rahul S

1 reviews | Active since Feb 2016

19 Apr 2016, 18:13

Car in more damage

Budget insurance has dicliened my claim,after doing so dey then stated my car might be ****** and that it is a paper care(cloned car) in which the VIN number was messed around with. They then told me they will be towing mycar to my house on the 11th hour dey den tell me my car has been towed to the SAPS without giving me a proper reason to why or informing me before it was towed ,after 2 months I then get my car back with a hole lot of new damages and ****** parts ,today they have mailed me to say that they are not going to pay for my damages as it was caused by SAPS and not them,I really need help with this as they offering bad bad service if not any at all ,I'm wanting to take legal action if anyone willing to help me please get me on***

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Replies (1)
Budget Insurance
Budget Insurance's reply20 Apr 2016, 08:12
Official
Hello singh108r,

We acknowledge receipt of your complaint; however we are unable to trace the policy that you make mention of where the claim was declined.

Kind revert to the email that was sent to you by supplying us with the relevant claim or policy number or registration number of the vehicle in question in order for us to look into the matter.

Trust to hear from you soon.

Kind Regards
The Budget Team