ST
Sehloho T
1 reviews | Active since Dec 2014
22 Apr 2015, 17:20
CAR IN FOR REPAIRS SINCE NOVEMBER 2014
I was involved in a car accident in late October 2014 and my car was since taken in for panel beating. I have tried to exercise patience but it is now totally expended. The most frustrating part is that Budget Insurance hasn't called me for over a month now. Their appointed service provider is shifting the goal posts weekly because their initial release date was January 2015 then February, again March and when I collected the car in March, the workmanship was appalling. I returned the car the next day and left it until now. I have been without my car for 6 months now and demand a courtesy car until they finish the repairs. <br> Disgruntled customer. <br> <br> Mrs N.S Thulo
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Replies (1)Budget Insurance's replyOfficial
23 Apr 2015, 09:46Hello Skiller,
We acknowledge receipt of your complaint, thank you for taking the time to bring this matter to our attention.
As discussed with one of our Customer Relation Specialist we will conduct an investigation into your concern in order to provide you with feedback.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint, thank you for taking the time to bring this matter to our attention.
As discussed with one of our Customer Relation Specialist we will conduct an investigation into your concern in order to provide you with feedback.
Regards,
The Budget Insurance Team.
Budget Insurance's reply23 Apr 2015, 09:46
Official
Hello Skiller,
We acknowledge receipt of your complaint, thank you for taking the time to bring this matter to our attention.
As discussed with one of our Customer Relation Specialist we will conduct an investigation into your concern in order to provide you with feedback.
Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint, thank you for taking the time to bring this matter to our attention.
As discussed with one of our Customer Relation Specialist we will conduct an investigation into your concern in order to provide you with feedback.
Regards,
The Budget Insurance Team.
