BC
Bradly C
1 reviews | Active since Aug 2020
26 Aug 2020, 10:39
Cancelled last month, billed again this month. Called over 7 times, used up R200 airtime. Still nothing.
Disgusting customer service. My mother has cancelled all of her policies last month and has been billed again this month. She has tried calling them since 9am this morning, it is now 10:30, we have used up R200 worth of airtime and have gotten NOWHERE. She is still on hold as I'm writing this review.
Helpful (0)
Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
26 Aug 2020, 11:16 Hi Bradly ,
We acknowledge receipt of your complaint,
We would like to apologies for the service received,Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint,
We would like to apologies for the service received,Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply26 Aug 2020, 11:16
Official
Hi Bradly ,
We acknowledge receipt of your complaint,
We would like to apologies for the service received,Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint,
We would like to apologies for the service received,Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's replyOfficial
31 Aug 2020, 15:16Hi Bradly,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Budget Insurance Team
The Budget Insurance Team
Budget Insurance's reply31 Aug 2020, 15:16
Official
Hi Bradly,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The Budget Insurance Team
The Budget Insurance Team