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Moritlha M
1 reviews | Active since Mar 2015
15 Jun 2015, 14:20
Cancelled insurance still deducting monthly prem
Last year about April or May 2014 I cancelled my car insurance with Budget Insurance to get covered by another insurance company. Recently I noticed something on my statement with a reference VAPINSBUDG ***. I tried to figure what it is by searching it on Google. That's when I noticed that it was Budget insurance deducting R80 per month from me for more than 12 months. It used to be R60 and it increased to R80.
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Budget Insurance's replyOfficial
15 Jun 2015, 14:40Hello Moritlha,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
We can confirm that a Customer Relations has been in contact with you and the matter is going to be investigated. We will provide feedback as soon as possible.
Apologies for the inconvenience.
Kind Regards
The Budget Insurance Team
Thank you for your posting and allowing us an opportunity to investigate your complaint.
We can confirm that a Customer Relations has been in contact with you and the matter is going to be investigated. We will provide feedback as soon as possible.
Apologies for the inconvenience.
Kind Regards
The Budget Insurance Team
Budget Insurance's reply15 Jun 2015, 14:40
Official
Hello Moritlha,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
We can confirm that a Customer Relations has been in contact with you and the matter is going to be investigated. We will provide feedback as soon as possible.
Apologies for the inconvenience.
Kind Regards
The Budget Insurance Team
Thank you for your posting and allowing us an opportunity to investigate your complaint.
We can confirm that a Customer Relations has been in contact with you and the matter is going to be investigated. We will provide feedback as soon as possible.
Apologies for the inconvenience.
Kind Regards
The Budget Insurance Team