Cancellation of policy and *********** agents

I requested Budget to skip a months payment as I was having financial crisis and to only debit the funds on the 25th of September. To my surprise they debit on the 25th of August which I haven't budgeted for. To refund the difference was a hassle which took two weeks and got me thinking if they can't refund my own money and lousy R800 what will come claims stage. I took insurance with a reputable insurance company and start date is the 25th September. I had made numerous attempts to cancel this insurance with no assistance; even went on Facebook to get assistance until I decided to block the debit order but the clever ****** used a different reference and debited my account yesterday. Now I'm sitting with two debit orders from Budget and my new insurer. Please cancel this insurance it's as useless as the insurer, very reasonable premiums yes but I'd rather pay for service than this.