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Yvonne M

1 reviews | Active since May 2015

09 Jan 2018, 20:07

Cancellation

Good day I sent Tishana an email advising her that I’m canceling the insurance with budget whoever there was no correspondence from her and they went into my account debiting it. Can Tishana please cancel the insurance

0
Replies (5)
Budget Insurance
Budget Insurance's reply09 Jan 2018, 20:18
Official

We acknowledge receipt of your complaint.

We will be in contact with you during office hours.

Kind Regards,

The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply10 Jan 2018, 08:24
Official

Update:

As discussed with our Customer Relation Specialist, we apologise for the inconvenience and frustration this has caused. We have requested that you are contacted by our retentions department to assist with your request.

Kind Regards,

The Budget Insurance Team.

YM
Yvonne M's update12 Jan 2018, 13:28
Reviewer Update
Good day This morning budget went into my account again after cancelling the insurance with them , this is causing me reversal fees . Can you please stop going into my account as I don’t not owe you. You have logged my account I can’t even stop your debit orders.
YM
Yvonne M's update12 Jan 2018, 13:28
Reviewer Update
Good day This morning budget went into my account again after cancelling the insurance with them , this is causing me reversal fees . Can you please stop going into my account as I don’t not owe you. You have logged my account I can’t even stop your debit orders.
YM
Yvonne M's update15 Jan 2018, 14:13
Reviewer Update
Good day Can budget please contact me , my account has reversed charges due to them canceling the policy