1 reviews | Active since Apr 2017
Can not trace my policy and yet debit orders still going through
<p>I took an extended warranty for my vehicle 2 months back. I was promised a policy document within 48 hrs. I completely forgot about it until after 2 months later when I called budget requesting for the policy. Until today despite calling more than 10 times still can not trace it. Last week I was told they had found it, I called today and still nothing!!!!</p>
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists contacted you without success and a message was left on your voice mail.
The policy that you are referring to is a Value added policy, we have informed the Value added team about your complaint in order for them to assist you with the requested docs.
We apologise for the inconvenience caused.
Kind Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists contacted you without success and a message was left on your voice mail.
The policy that you are referring to is a Value added policy, we have informed the Value added team about your complaint in order for them to assist you with the requested docs.
We apologise for the inconvenience caused.
Kind Regards,
The Budget Insurance Team.
Update:
We are pleased that this matter has been resolved, and that you are in receipt of your documents.
Kind Regards,
The Budget Insurance Team.
Update:
We are pleased that this matter has been resolved, and that you are in receipt of your documents.
Kind Regards,
The Budget Insurance Team.
Thank you so much for the quick assistance! Finally I can drive with a clear mind!
Thank you so much for the quick assistance! Finally I can drive with a clear mind!
We appreciate your positive feedback, thank you Banda.
Enjoy the rest of your day.
Kind Regards,
The Budget Insurance Team.
We appreciate your positive feedback, thank you Banda.
Enjoy the rest of your day.
Kind Regards,
The Budget Insurance Team.