XM
Xabiso M

1 reviews | Active since Jan 2013

26 Jun 2017, 17:13

Callous, financiers and unhelpful vermin which is useless when it matters the most

<p>Well the heading goes without saying, today I had to fork out R2000.00 for storage ( merely nothing ) in Sandton while I am insured with Budget, on top of that I was quoted for +-R56 000 whilst my claim was only assistance with getting a spare tyre, so Budget flaunts clauses and fine prints which amounted to R7800.00 whilst my glitch is merely R3000.00 ( labour included ) It gets better, I had to scavenge from friends while I pay R790.00 per month for absolutely no help at all, and nobody has the audacity to follow up on their client who pays with no backlogs or excuses, very helpful I must say. Well deserving of a mention.</p>

0
Replies (3)
Budget Insurance
Budget Insurance's reply26 Jun 2017, 17:22
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you during office hours to discuss the matter.

Kind Regards,

The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply29 Jun 2017, 14:51
Official

Update:

We have been in contact with you to discuss your matter, without success.

We have left detailed messages for you to contact our Customer Relation Specialist, also without success.

Since we are unable to discuss your complaint with you, we are going to close the matter from our side until such time that it is convenient for you to contact us.

Kind Regards,
The Budget Insurance Team.

XM
Xabiso M's update29 Oct 2017, 18:10
Reviewer Update
Terrible, I do not recall any call made to me, lies on top of ****py service.