Called them just a d...

Item: Budget Insurance
Rating: 1
Author: Ipfani N

Called them just a day before yesterday asking and begging as their loyal customer for atleast a reduction or discount on my excess so i can replace my windcreen,they couldn't assist at all.

Helpful (0)

Replies (4)

Budget Insurance's replyOfficial

28 Jun 2023, 10:09

Hi Ipfani,

That is concerning to hear, and we would like to apologize for the service and experience.

Kind Regards,
The Budget Insurance Team

Budget Insurance's reply28 Jun 2023, 10:09

Official

Hi Ipfani,

That is concerning to hear, and we would like to apologize for the service and experience.

Kind Regards,
The Budget Insurance Team

Budget Insurance's replyOfficial

28 Jun 2023, 10:55

Good day Ipfani,

I have attempted to contact you on but was unsuccessful in reaching you.

Kind regards,
Budget Insurance

Budget Insurance's reply28 Jun 2023, 10:55

Official

Good day Ipfani,

I have attempted to contact you on but was unsuccessful in reaching you.

Kind regards,
Budget Insurance

Ipfani N's updateReviewer Update

28 Jun 2023, 11:40

After making a complaint on hello peter,they claim through the sms they sent me that they couldn't reach me of which its untrue but i called them and they told me that my plea to them can't be solved as it is excess claims are rigid and standardised.

Ipfani N's update28 Jun 2023, 11:40

Reviewer Update

Budget Insurance's replyOfficial

03 Jul 2023, 10:46

Hi Ipfani,

We apologize for the service received.
Kind Regards,The Budget Team

Budget Insurance's reply03 Jul 2023, 10:46

Official

Hi Ipfani,

We apologize for the service received.
Kind Regards,The Budget Team