ED
Edna D

1 reviews | Active since Sept 2023

10 Sept 2023, 09:44

Call operators are useless and don't want to help

I've been trying for days now to cancel my cover with budget insurance, everytime they put the phone down in my ear. I've tried using multiple numbers to contact them thinking the issue was on my side. But it's not!!! Very unprofessional!

0
Replies (3)
Budget Insurance
Budget Insurance's reply10 Sept 2023, 09:46
Official
Hi Edna,

That is concerning to hear, and we would like to apologize for the service and experience. 

Our team will be in contact with you to discuss your concerns. 


Kind Regards, 
The Budget Team
Budget Insurance
Budget Insurance's reply11 Sept 2023, 12:01
Official
Hi Edna, 

We have been unsuccessful in our attempts to reach you. Please advise us an appropriate time and alternative contact details for us to assist you further.

Kind regards,
The Budget Insurance Team
 
ED
Edna D's update12 Sept 2023, 19:38
Reviewer Update
Thank you, budget insurance consultants made sure to contact me and finally help me with my cancelation.