LM
Laylah M
1 reviews | Active since Nov 2015
17 Dec 2015, 12:32
Call center hung up on me
I called this morning to lodge a claim, after giving my policy number I was told to hold after holding the phone was hung up. I tried to call again now and I have been holding for too long as im out of airtime now. This is really frustrating !! I need to CLAIM!!!
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Replies (1)
Budget Insurance's replyOfficial
17 Dec 2015, 15:36Hello Laylahmokoele,
We acknowledge receipt of your complaint.
We really apologise for the frustration you are experiencing to register a claim. Since you are referring to the value added department, we have requested that you are contacted by the relevant claims team in order for you to register a claim, please expect a call from the claims team.
Kind regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We really apologise for the frustration you are experiencing to register a claim. Since you are referring to the value added department, we have requested that you are contacted by the relevant claims team in order for you to register a claim, please expect a call from the claims team.
Kind regards,
The Budget Insurance Team.
Budget Insurance's reply17 Dec 2015, 15:36
Official
Hello Laylahmokoele,
We acknowledge receipt of your complaint.
We really apologise for the frustration you are experiencing to register a claim. Since you are referring to the value added department, we have requested that you are contacted by the relevant claims team in order for you to register a claim, please expect a call from the claims team.
Kind regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We really apologise for the frustration you are experiencing to register a claim. Since you are referring to the value added department, we have requested that you are contacted by the relevant claims team in order for you to register a claim, please expect a call from the claims team.
Kind regards,
The Budget Insurance Team.