MM
Maggie M

1 reviews | Active since Aug 2020

22 Aug 2020, 07:55

Bunch of *****. *******

How dare you debit my account in a space of a week? I just took cover on the 13th August and now bang another debit order. You're ruining my things. Please reverse that debit order as the guy I spoke to on the 13th he said my NEXT DEBIT ORDER WILL BE 23RD SEPTEMBER AND NOT AUGUST. *** is wrong with u people?? You're useless, I swear I wish I didn't take cover with you coz clearly this shows I'm going to have problems along the way. I want my money back Today. If my debit orders bounce, I'm holding you personally for the charges. Mediocre of a company. CALL ME.

0
Replies (4)
Budget Insurance
Budget Insurance's reply22 Aug 2020, 09:20
Official
Hi Maggie,

We acknowledge receipt of your complaint,

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team
Budget Insurance
Budget Insurance's reply25 Aug 2020, 11:43
Official
Hi Maggie,

Please be advised that our service team has been attempting to make contact with you in order to discuss the outcome of your dispute, however,  we are not able to reach you.

Please provide us with an alternative contact number. Also, let us know when would be the best time to make contact with you?.

Kind Regards
The Budget Team.
MM
Maggie M's update25 Aug 2020, 13:30
Reviewer Update
Hi. Thank you for contacting me and giving me an update on my complaint. I believe the misunderstanding is now resolved and for also addressing my other concerns . Thanks Beverley
Budget Insurance
Budget Insurance's reply25 Aug 2020, 13:59
Official
Hi Maggie,

Just to confirm that our team has been in contact with you and that your concerns have been addressed.

Kind Regards,
The Budget Team.