1 reviews | Active since Aug 2016
Bunch of *****!!
In this extremely worrying and stressful time Budget decides to debit me my full premium a day before I get my salary. I got a sms yesterday afternoon saying you would and I immediately contacted your call centre advising them about this sms and the agent told me you would only send an instruction to the bank but still actually debit me on chosen date and yet here I am waking up to a sms confirmation from my bank saying my premium has gone off. Unlike other companies I actually will only get my salary tomorrow and you ********ly take my premium before the date i chose. I am highly annoyed by this and worse is you give your clients literally a days notice. I will definitely be cancelling my insurance with you! You are absolutely appalling. Instead of assisting us as your clients through these stressful times all you care about is money. Definitely cancelling. You are the worst!!
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Budget Team
Thank you for your feedback.
We will be in contact to address your concerns.
Regards,
The Budget Team
We confirm that our Customer Relation Specialist made contact with you and
discussed the outcome of your complaint.
The Budget Team.
We confirm that our Customer Relation Specialist made contact with you and
discussed the outcome of your complaint.
The Budget Team.
