ZM
Zanokhanyo M

1 reviews | Active since Sept 2025

06 Oct 2025, 20:53

Bullsh*t Insurance

I am writing another disappointing review concerning the overall underwhelming treatment I got from Budget Insurance. They treat their clients with a smile when they want them to join, but wait until it's time to claim – they will leave you scratching your head for the answers and help. Poor service providers and ****s, they are. I will live to spread the word on how bad their service is. 'Disgusting' is a word that sums it up. I've had a bad experience with their warranty, client service and their Rim & Tyre division. In fact, I've never had Budget Insurance pay any of my claims, and I've been dumb enough to buy their other products. I'm making a conscious decision to cancel everything with Budget Insurance and let them **** others just as they did me.

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Replies (1)
Budget Insurance
Budget Insurance's reply06 Oct 2025, 21:15
Official
Hi Zanokhanyo Mehlwempi,

Thank you for reaching out to us and for sharing the details of your experience. We’re truly sorry to hear about the distressing situation you encountered and understand how upsetting and frightening that must have been.  We acknowledge your concern regarding the outcome of your claim and appreciate you taking the time to explain the circumstances. 

Your matter will be escalated to the relevant department to assist you. 

Kind regards, 
The Budget Team