MN
Mbali N

1 reviews | Active since Aug 2025

02 Mar 2026, 09:57

Bull **** service-

I don't know what to do now until today my query is not resolved. I asked to speak to assessor on Wednesday and until today I have no contact. Sent email to him. Budget says they don't have contact numbers of their assessors. I called numerous times on Friday and asked the claims manager to contact me but she didn't. Today i had to hire a car for 450 and I lost 4 clients because I have no car. I want Budget to intervene and pay for the inconvenience caused and loose of business. I escalated an agent Pfano and the manager still refers me to her when i complained of her ***********.I want this resolved today.

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Replies (1)
Budget Insurance
Budget Insurance's reply02 Mar 2026, 10:04
Official
Hi Mbali,

We’d like to assure you that your matter has already been escalated to the relevant team, and they are actively working on resolving it. We’ve also noted that a manager has been in contact with you.

Thank you for your patience while the team finalises this for you.

Kind Regards,
The Budget Team