CL
Craig L
1 reviews | Active since Oct 2020
02 Oct 2020, 11:37
BUGET FAULTY INSURANCE
I was in involved in a motor vehicle accident with one of buget insurance client of which I was not at fault , I was hit from behind while standing at a insection , it has been over six weeks I lodged a third party on my vehicle and have not received a any assistance from Buget insurance as to when my vehicle will be repaired . My claim number is ***
Helpful (0)
Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
02 Oct 2020, 11:44Hi Craig,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply02 Oct 2020, 11:44
Official
Hi Craig,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's replyOfficial
07 Oct 2020, 12:22Hi Craig,
As discussed with our Customer Relation Specialist, we confirm that the offer was made to you, after the outstanding documents were received to finalise the claim.
We further confirm that the legal team will be in contact with you pertaining to the offer that was made.
We confirm that the service aspect of your complaint is resolved.
Kind Regards,
The Budget Insurance Team.
As discussed with our Customer Relation Specialist, we confirm that the offer was made to you, after the outstanding documents were received to finalise the claim.
We further confirm that the legal team will be in contact with you pertaining to the offer that was made.
We confirm that the service aspect of your complaint is resolved.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply07 Oct 2020, 12:22
Official
Hi Craig,
As discussed with our Customer Relation Specialist, we confirm that the offer was made to you, after the outstanding documents were received to finalise the claim.
We further confirm that the legal team will be in contact with you pertaining to the offer that was made.
We confirm that the service aspect of your complaint is resolved.
Kind Regards,
The Budget Insurance Team.
As discussed with our Customer Relation Specialist, we confirm that the offer was made to you, after the outstanding documents were received to finalise the claim.
We further confirm that the legal team will be in contact with you pertaining to the offer that was made.
We confirm that the service aspect of your complaint is resolved.
Kind Regards,
The Budget Insurance Team.