Budget....day light *******

On the 22 Feb 2020 I was involved in a vehicle accident. Third party did not stop at the stop sign and drove right into me. I contacted budget and was told even though the accident was not my fault I needed to pay an access fee on R8500.

The vehicle was booked in for repairs, only to find out that they are only fixing the paint job and replacing the wheel cap that was broken. The vehicles excel and back right wheel is bent, as most of the impact in on the right back wheel. Auto Magic Vereeniging is not in a position to repairer the damages that were not included in the insurance report.

I called this 10.03.2020 and spoke to Kavish Singh who advised that the assessor Paulus will be in contact with me today . It is now after 1pm and no one has contacted me.

The hole point of paying insurance is to get the required assistance when needed but with Budget insurance you get more stress, pay ridiculous amounts of money and run after them for assistance.

I wish I did my homework before falling for their lies. I will take this up with the Ombudsman as my rights as a consumer has been violated and I feel exploited.

Budget insurance is more interested in making money than delivering what they promise to clients.