Budget Warranty Policy not worth the trouble!

I took out an extended warranty policy for my old car. Today I wanted to see if I could claim for a replacement of an ignition coil. To my shock I discovered that my policy expired on 30 December 2021, not one reminder was received in this regard and to top it off they have continued deducting my premium and going as far as to increase the premium last month!!!! When I queried this I was told that I should know when my policy expires!!! So I “cancel” my EXPIRED contract and insist on a refund for the months of premiums I’ve paid for nothing!

I then get a cancellation letter stating “ Cover will lapse at midnight on 06/07/2022 due to PRE-OWNED WARRANTY VEHICLE 15 YEARS AND OLDER.”. What!!! They already lapsed it in December and still charged me for it!!!