CK
Calyd K

1 reviews | Active since Nov 2018

09 Jun 2026, 10:43

Budget Warranty Plan

After my warranty\maintenance claim was rejected, I requested the sales call, it's been over a month after I lodged a dispute and even requested the call, just acknowledgement and promises but I am yet to receive anything rom budget, this is so frustrating and very unprofessional

0
Replies (3)
Budget Insurance
Budget Insurance's reply09 Jun 2026, 10:47
Official
Hi Calyd,

Thank you for bringing this to our attention, and we sincerely apologise for the delay and frustration caused.
We understand the importance of receiving the requested sales call and regret that this has taken longer than expected. Your request is being prioritised, and we are following up with the relevant team to have it shared with you as soon as possible.

Kind Regards,
The Budget Team
CK
Calyd K's update15 Jun 2026, 09:43
Reviewer Update
I am still waiting, what is so difficult about getting a sales call, this is a few minutes thing but it's taking you guys 2 months and I still have the dispute with you guys

CK
Calyd K's update15 Jun 2026, 20:04
Reviewer Update
After weeks and weeks of pestering, it took two complaints on Hello peter to finally receive the sales call and I now get why it seemed like no one wanted me to listen to the sales call.But now that I have, my claim is legit so meaning my dispute is also legit, this sales call support my version that I am covered, there's no where on this sales call where it says I am not covered, infact the parts that aren't covered are your break pads, shocks and and the likes, and the call even said on my 1st claim I receive 500 to my account to do whatever with it which I didn't get so this can give an impression of continuous dishonesty on your side, I would like this issue resolved urgently please as it took me more than a month with budget ignoring me, not responding to my mails to finally get vindicated