Budget warranty assistance

Be careful when shopping for a good warranty plan for ur Vehicles. Budget insurance the warranty department lacks customer service or empathy for their clients. No adherence to the POPI act. Your personal and private information will be distributed without ur consent. They will confidently debit ur account for the premium faithfully every month, even though the vehicle registered to u on their system doesn't belong to u. So I called in the beginning of the year to enquire on my policy information and was shocked to hear the details of the vehicle I'm paying for doesn't belong to me. I have never owned a Land Rover. Since before March I have been requesting them to update their system. I had followed up again in July and guess what, the system was still not updated (I have all the correspondence to confirm) I was then issued a policy document belonging to someone else, which confirms all personal information including the banking details. NO PROTECTION OF PERSONAL INFORMATION from Budget.

I then tried to register a claim in September only to be turned away, due to my service history being off. There was no customer service or empathy from their side. They didn't even try to assist me in any way.

So please guy's when shopping for extended warranty give Budget a Hard Miss.