BZ
Bongumusa Z

1 reviews | Active since Jul 2014

20 Dec 2019, 13:07

Budget Tyre and Rim insurance is a complete nightmare when it comes to claim

Budget Tyre and Rim insurance is a complete nightmare when it comes to claims.

I have been struggling to just get someone to talk to the whole week. they always claim its busy is if they dont know the nature of their business especially around this time of the year.

The service is just PATHETIC and serious frustrating

0
Replies (4)
Budget Insurance
Budget Insurance's reply20 Dec 2019, 15:29
Official
Hi Bongumusa,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialist will make contact with you shortly to assist.

Kind Regards,
The Budget Team.
BZ
Bongumusa Z's update23 Dec 2019, 08:47
Reviewer Update
Hi

I am in rural areas right now and my network isnt so great.

please call me on ***

Regards
Bongumusa
BZ
Bongumusa Z's update13 Jan 2020, 16:35
Reviewer Update
This has been annoyingly difficult, i am just running around to get this claim fully done. i am now being told that "payment department is holding the payment"... nothing is just moving without a fight here... its really NOT worth having this policy.
BZ
Bongumusa Z's update21 Jan 2020, 12:00
Reviewer Update
More than a month later and still not winning...

I am still being told about the backlog and yet the debit orders are not missed..... just pathetic service