LM
Lutendo M
1 reviews | Active since Oct 2022
07 Dec 2022, 16:40
Budget tire and rim insurance ****!!!!
I can't believe the treatment that I am getting from Budget Tire and Rim repair insurance. I logged in a claim regarding my tires a month ago after getting into a pothole, Budget rejected my claim saying that they didn't see any reasonable issue to approve my claim. Last week the same tire busted while I was driving and I logged in a claim again which was rejected because this tire was part of the previous claim which was rejected. This Tire and Rim Insurance is a ****, they just want us to pay a monthly premium but never approve anything disappointed
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Replies (3)
Budget Insurance's replyOfficial
07 Dec 2022, 16:41Hi Lutendo,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply07 Dec 2022, 16:41
Official
Hi Lutendo,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team
LM
Lutendo M's updateReviewer Update
26 Dec 2022, 16:41More than 20days and I haven’t received a call from Budget or a conclusion to my claim. This just show the lake of commitment Budget Insurance has for their customers. Worse service ever
LM
Lutendo M's update26 Dec 2022, 16:41
Reviewer Update
More than 20days and I haven’t received a call from Budget or a conclusion to my claim. This just show the lake of commitment Budget Insurance has for their customers. Worse service ever
Budget Insurance's replyOfficial
26 Dec 2022, 16:49Hi Lutendo,
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you during office hours for feedback.
Kind Regards,
The Budget Insurance Team
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you during office hours for feedback.
Kind Regards,
The Budget Insurance Team
Budget Insurance's reply26 Dec 2022, 16:49
Official
Hi Lutendo,
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you during office hours for feedback.
Kind Regards,
The Budget Insurance Team
We are disappointed to hear about your service experience.
We have escalated your matter to the relevant team to look into. They will be in contact with you during office hours for feedback.
Kind Regards,
The Budget Insurance Team