LC
Lungelo C

1 reviews | Active since Apr 2018

05 Jun 2018, 10:02

BUDGET - THE MOST ****ED UP INSURANCE -- LADYSMITH PANEL BEATERS - DOUBLE ****ED UP

I am sick and tired of budget honestly. Last week Thursday I received a call from the Ladysmith panel beaters informing me to pick up my car, i called my ****** sorry excuse for insurance requesting them send out an assessor as I have not been happy at all with Ladysmith Panel Beaters. Did they send one out.. NOOO!! And when i went to collect my car it now has two ****** shades of grey, my doors are completely different from the rest of the car, 3 MONTHS OF "FIXING" HAIL DAMAGE 3 ****** MONTHS AND IT COMES BACK LOOKING LIKE RAINBOW NATION!!!

To make matters worse this ****** idiot from Ladysmith Panel Beaters kept insisting that no its the lighting that makes it look like it has different shades, undermining me, I had my sister there and even a three year old can tell that the doors are completely different from the rest of the body.

I called budget same day and spoke to Haroun Mohammed who promised to give me a call monday about sending out an accessor.. did i receive that call .. NOTHING, NO CALL, NO EMAIL, NOT EVEN A ****** TEXT!!!

I called again early saturday and was put through to the department when a customer is not satisfied with the work done, spoke to a lady and she said someone would call me about this, did i receive a call.. AGAIN NOTHING

This is ridiculous, that I had to wait three months for my car, receive it back looking like i fixed it under the tree yet I am still paying my installments every month, its unfair and i am exhausted from all this back and forth, I am done dealing with Ladysmith Panel beaters, budget hired their *********** self but I am the one who has to suffer and deal with this nonsense, it is so unfair

This is the second time i am complaining about my vehicle on HelloPeter and there certainly will not be a third time, I will take this further because I have been patient and given budget opportunity after opportunity to rectify this but yoh I am drained

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Replies (1)
Budget Insurance
Budget Insurance's reply05 Jun 2018, 10:29
Official

Dear Ms Chirwa

Kindly be advised that I have just received confirmation from our Assessing Team that an appointment has been set up for tomorrow morning.

We shall monitor the case closely.

Please accept our apology for the inconvenience and frustration caused.

Kind Regards

The Budget Team