BUDGET/TELESURE & SUPPLIERS TO IMPROVE ON SERVICE

I really hope that the insurance can pick up on their after sale service and also commit to customer satisfactory.<br> We purchased a brand new vehicle in January and went looking for the best insurance available after numerous quotes and sourcing the best of suppliers we end up going with budget due to a reputable reference. Its rather unfortunate a month later we were involved in an accident which was not our fault. Knowing we sourced the best insurance we felt at ease. We took the best cover at the time and also pay a substantial high amount for the insurance. The accident happened on the 15 Feb 2015. The vehicle should have been a write-off and thus should have been covered by the insurance. Instead the vehicle has been in and out of repairs ever since. The after sales service sucks big time. They just don't deliver. YOU have to keep on doing follow-ups with their suppliers so called \authorised suppliers"who don't know their own vehicles. Exactly six months later and we still struggling to get our vehicle 100% repaired/fixed. Our WARANTY vehicle end up looking like a 2nd hand GARAGE vehicle!!! Glue gun and silicone used on parts that should have been replaced! What a mess!!!<br> """