Budget takes 7 weeks plus to approve claims be warned

Worst experience of my life, unprofessional service! Do not go with budget, I am waiting 7 weeks after my car accident for my claim to be approved. Call Centre agents are rude and condescending including management. Every day there is a story and reason For the delay and I am told another day another day, 7 days ... never ending. At this point I'm regret insuring with budget! Be warned, 7 weeks for a claim and counting is not normal!