GM
Gavin M
1 reviews | Active since Jun 2015
30 May 2026, 11:38
Budget sucks worse service ever.
I had enough of Budget Insurance. **** to me. They told me twice VAP will only deduct for July but this morning the money as taken out of my account. The lady confirmed as I asked her repeatedly if she is sure and everytime she said it starts July and will only be deducted month end June. No wonder she alsocalled twice to get me to already agree to the debicheck. Bunch of lies. I consider canceling my insurance and look for another company. Don't do under FAIS ACT one thing but say another I want my money back in my account for this dent and scratch repair. Does she think I am stupid and not see that it went of this morning already. Does they not know it isnow near June and not July.
Helpful (0)
Replies (5)0
Replies (5)Budget Insurance's replyOfficial
30 May 2026, 11:46Good day Gavin Minnie,
Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you have had.
Kind regards,
The Budget team
Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you have had.
Kind regards,
The Budget team
Budget Insurance's reply30 May 2026, 11:46
Official
Good day Gavin Minnie,
Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you have had.
Kind regards,
The Budget team
Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you have had.
Kind regards,
The Budget team
GM
Gavin M's updateReviewer Update
30 May 2026, 12:47Only apologize? No call. Not even saying we will contact you. Fed up.
GM
Gavin M's update30 May 2026, 12:47
Reviewer Update
Only apologize? No call. Not even saying we will contact you. Fed up.
Budget Insurance's replyOfficial
01 Jun 2026, 07:22Good day Gavin,
We apologize for the service you have received and for the inconvenience caused to you.
We have requested our team to contact you urgently to assist you.
Kind regards,
The Budget team
Budget Insurance's reply01 Jun 2026, 07:22
Official
Good day Gavin,
We apologize for the service you have received and for the inconvenience caused to you.
We have requested our team to contact you urgently to assist you.
Kind regards,
The Budget team
GM
Gavin M's updateReviewer Update
01 Jun 2026, 09:38My morning changed. I can take a call from Budget Insurance. Already 09h40 and no call from you lot. Am I really that important as a customer and how sincere is your apology?
GM
Gavin M's update01 Jun 2026, 09:38
Reviewer Update
My morning changed. I can take a call from Budget Insurance. Already 09h40 and no call from you lot. Am I really that important as a customer and how sincere is your apology?
Budget Insurance's replyOfficial
01 Jun 2026, 09:48Good day Gavin, we have escalated your complaint, and they will call you as soon as possible to assist you.
Kind regards,
The Budget team
Kind regards,
The Budget team
Budget Insurance's reply01 Jun 2026, 09:48
Official
Good day Gavin, we have escalated your complaint, and they will call you as soon as possible to assist you.
Kind regards,
The Budget team
Kind regards,
The Budget team
