RD
Reshika Dhani-Jacobs

1 reviews | Active since Mar 2014

11 Dec 2015, 17:27

Budget sucks

I can't believe this. I sent an email requesting an updated policy. I received an automated email saying someone will call me in 4 hours. It's been 8hours. I will cancel this policy due to the pathetic or rather NO service

0
Replies (1)
Budget Insurance
Budget Insurance's reply14 Dec 2015, 13:12
Official
Hello reshikad,

We acknowledge receipt of your complaint.

We sincerely apologise for the delay in sending the requested documents. We have requested and emailed the policy document to you.

We will also investigate the reason for the delay in order for us to make sure the same incident does not occur again.

We apologise for the inconvenience this has caused.
Regards,
The Budget Insurance Team.