LR
Lwazi R

1 reviews | Active since Jul 2018

21 Jan 2021, 09:27

Budget ripping their clients off.

Budget is just tried to rip my brother off. They first approved his claim. When he went back and asked to choose his own repairer, they reduced the approved amount citing duplication. How is that possible when their own assessor submitted a quote which Budget approved. Has anyone experienced the same issues with this insurer?

0
Replies (2)
Budget Insurance
Budget Insurance's reply21 Jan 2021, 10:43
Official
 Hi Lwazi,

We are really sorry for the service you have received.

We have escalated your matter to our team, they will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team 
LR
Lwazi R's update21 Jan 2021, 12:33
Reviewer Update
Thanks team. Budget has made contact and the issue has been resolved amicably. The customer is very happy with the resolution.