XM
Xolile M

1 reviews | Active since Aug 2020

22 Jun 2022, 10:29

Budget poor customer care

Poor customer service Budget insurence. I canceled the car policy and you said you will get back to me even today I'm still waiting I dnt want your useless policy my vehicles are insured with miway cancel that with immediate effect. Why do you delay and dnt try even to convince

0
Replies (3)
Budget Insurance
Budget Insurance's reply22 Jun 2022, 10:35
Official
Hi Xolile
  
We acknowledge receipt of your complaint.
  
Our team will be in contact with you to discuss your concerns.
  
Kind Regards, 
The Budget Insurance Team 

XM
Xolile M's update22 Jun 2022, 17:22
Reviewer Update
Useless consultants the contacted me and when they heard I want to cancel your policy they just hang up the phone. I dnt want anything to do with you, your delaying tactics wont work
Budget Insurance
Budget Insurance's reply22 Jun 2022, 17:48
Official
Hi Xolile  
We acknowledge receipt of your complaint.
  
We would like to apologise for the service you have experienced. 

You will receive a confirmation of cancellation letter shortly.
  
Kind Regards, 
The Budget Insurance Team