PB
Pieter B
1 reviews | Active since Sept 2018
18 Sept 2018, 14:12
Budget not seeing damages.
I had placed a claim with them and in the mean time we fixed the place to prevent any other attempts for lost of items, have handed them the case number Constable number and after all this they said claim cannot be paid due to no visible damages to property. What can I do as the items ****** is not cheap.
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Replies (2)
Budget Insurance's replyOfficial
18 Sept 2018, 14:26We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
Budget Insurance's reply18 Sept 2018, 14:26
Official
We acknowledge receipt of your complaint.
We will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Insurance Team.
PB
Pieter B's updateReviewer Update
27 Sept 2018, 21:03Hi
Thanks for the feedback.
According to some info received the SAPS did not give the correct info you where looking for and the same with CPF. I gave you all the info the numbers and still the same. I was informed to use the numbers on the end of the letter received if I would like to dispute the findings.
So I got to a closer, for the items ****** is movable items if I am not mistaken.
So by saying this Example: If I where a contractor of any kind and the items where ****** from my vehicle you as the Budget will also be giving me the same treatment. Saying that it was not at the address as on the policy and no proof of braking or damage to the property or little info given even when this was reported to the SAPS, or when a cell or laptop or any other movable items are ****** your info would be the same ONLY an Example. I would like to thank you for opening my eyes to see this. Yes I got really upset knowing this is the second time in a row to be dismissed as the items ****** is items we use for a bit of extra income. I also have to say sorry to Louise Fortuin who where the middle man in my claim that I have gone of over the phone sorry but how will you feel if this was you that this happens to. I am tired of fighting and I will not call any more as this is costing me a lot and not willing to loose more as to what was lost already.
Thank you once again, so from now on going forward you know what my answer will be to any one asking me if they should get you for insurance. NO NO NO as they have lots of issues to have a claim resolved.
PB
Pieter B's update27 Sept 2018, 21:03
Reviewer Update
Hi
Thanks for the feedback.
According to some info received the SAPS did not give the correct info you where looking for and the same with CPF. I gave you all the info the numbers and still the same. I was informed to use the numbers on the end of the letter received if I would like to dispute the findings.
So I got to a closer, for the items ****** is movable items if I am not mistaken.
So by saying this Example: If I where a contractor of any kind and the items where ****** from my vehicle you as the Budget will also be giving me the same treatment. Saying that it was not at the address as on the policy and no proof of braking or damage to the property or little info given even when this was reported to the SAPS, or when a cell or laptop or any other movable items are ****** your info would be the same ONLY an Example. I would like to thank you for opening my eyes to see this. Yes I got really upset knowing this is the second time in a row to be dismissed as the items ****** is items we use for a bit of extra income. I also have to say sorry to Louise Fortuin who where the middle man in my claim that I have gone of over the phone sorry but how will you feel if this was you that this happens to. I am tired of fighting and I will not call any more as this is costing me a lot and not willing to loose more as to what was lost already.
Thank you once again, so from now on going forward you know what my answer will be to any one asking me if they should get you for insurance. NO NO NO as they have lots of issues to have a claim resolved.