Budget jnsurance ****ming customers

As said in my previous report, first I were informed that my insurance was paid in full and that it was cancelled as per my request,but then the next day they debited my account again , on making them aware I was requested to send proof of the debit order and then they wasn't happy with the document and they need a new statement which I have mailed to them but with no reaction from budget, never will I recommend anyone to buy any insurance from budget