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Nicolette N

1 reviews | Active since May 2024

21 Feb 2025, 11:06

Budget is not trustworthy

We requested the point of sale call after we were in a accident and had to fix our car. They wanted to charge us R+-5500 more on access on the fix of vehicle due to they can't see that it was accident and want to use repair (glue together) the front bumper of our car .

We are still waiting for the point of sales call that was requested 2/3 weeks ago from them

0
Replies (2)
Budget Insurance
Budget Insurance's reply21 Feb 2025, 11:22
Official
 Good day 
 We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
 Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 

Kind regards,
The Budget Team
Budget Insurance
Budget Insurance's reply21 Feb 2025, 12:24
Official
Please kindly provide us with your policy number so that we may assist further.