1 reviews | Active since May 2015
Budget is a very Bad insurance
I joined budget in full comprehensive Cover including their value added service and life cover.
*Value added Services -They never fix anything they just take your cash and reject your claim -They Promised to renew my licence disc every time it expires and also change my tires every year, that never happened and when I called to claim for tire changing they told me they only do that only if they are ****ed in an accident, I asked them to pull a recording of what the agent told me when he advertise the service, they logged a call and promise to get back to me they never did. - I claimed for scratches and dents they rejected the claim stating it exceed the limit, and the quote I got is not from their recognised dealer, instead of then referring me to their recognised dealer around my area, I had to run around searching for their recognised dealer and later they reject stating that it's not.. - lastly if a person is paying you cannot say yo cannot pay for repairs, state what you can fix in that particular request, I will advise anyone closer to me not to join this...
Main Insurance - they don't give you full information of what it effect you directly they only tell you what you need to hear - they penalise you buy raising your premium if your licence is less than two years stating that you areca high "Risk" which make sense but very cruel when they then again penalise you when you claim by adding a huge amount on top of your access when you need to claim - after finding that I cancelled the insurance because I find it not fair to continue paying, while my car siting with the dent that was rejected by thier Scratches and Dents service as well to them adding a huge amount on top of my access making it impossible for me to claim
- Very cruel with Bugdet, after canceling they went ahead with debiting my account..I called them to reverse it they told me it will take 4 to _5 working days for investigation they will get back to me.. even today they never get back to me, I went to the bank to reverse it the bank couldn't reverse the fund *This is a very bad bad insurance they don't deserve a Star
We acknowledge receipt of your complaint, and apologise for the frustration you are experiencing.
As discussed with our Customer Relation Specialist, we have arranged with the Value Added team to investigate your concerns and they will be providing you with feedback herein as well.
Kind Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint, and apologise for the frustration you are experiencing.
As discussed with our Customer Relation Specialist, we have arranged with the Value Added team to investigate your concerns and they will be providing you with feedback herein as well.
Kind Regards,
The Budget Insurance Team.
