NL
Nonnie L
1 reviews | Active since Apr 2021
26 Feb 2025, 13:51
Budget Insurance's Poor Customer Service
I have been phoning budget insurance for the past two days for assistance with my policy. I spoke to two different consultants who promised to call me back. I am still waiting!!!! This is the poorest service ever!! Budget, pull up your socks! I am still waiting for that call please.
Helpful (0)
Replies (4)0
Replies (4)
Budget Insurance's replyOfficial
26 Feb 2025, 13:53Hi Nonnie
We are concerned to hear this.
Please note that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Budget Team
We are concerned to hear this.
Please note that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Budget Team
Budget Insurance's reply26 Feb 2025, 13:53
Official
Hi Nonnie
We are concerned to hear this.
Please note that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Budget Team
We are concerned to hear this.
Please note that we have escalated the matter to the relevant department for further assistance.
Kind regards,
The Budget Team
Budget Insurance's replyOfficial
26 Feb 2025, 15:03Hi Nonnie
Please note that we have attempted to contact you, however we were unable to reach you.
The Budget Team
Please note that we have attempted to contact you, however we were unable to reach you.
The Budget Team
Budget Insurance's reply26 Feb 2025, 15:03
Official
Hi Nonnie
Please note that we have attempted to contact you, however we were unable to reach you.
The Budget Team
Please note that we have attempted to contact you, however we were unable to reach you.
The Budget Team
NL
Nonnie L's updateReviewer Update
26 Feb 2025, 16:51The call finally came! Thank you Tinyiko Baloyi for contacting me by email, alerting me about calls that were not going through. My issues have been resolved professionally by Tinyiko. Unfortunately, True Caller had identified the insurance call as spam and blocked it. Thank you for the service!
NL
Nonnie L's update26 Feb 2025, 16:51
Reviewer Update
The call finally came! Thank you Tinyiko Baloyi for contacting me by email, alerting me about calls that were not going through. My issues have been resolved professionally by Tinyiko. Unfortunately, True Caller had identified the insurance call as spam and blocked it. Thank you for the service!
Budget Insurance's replyOfficial
26 Feb 2025, 21:20You are welcome, we are glad to hear that you have been assisted. ^ES
Budget Insurance's reply26 Feb 2025, 21:20
Official
You are welcome, we are glad to hear that you have been assisted. ^ES