MM
Mosima M

1 reviews | Active since May 2025

13 May 2025, 11:17

Budget Insurance's Mechanical Warranty is a ****

I'm warning others about my terrible experience with Budget Insurance's Mechanical Warranty department. Despite paying premiums for my car's mechanical warranty for more than 6 years without making a claim, they refused to honor my first claim, citing my car's age. To add insult to injury, they have been increasing premium price telling me because of the car age parts are expensive. It is clear that Budget Insurance prioritizes profits over customers' needs. They are quick to take your money. The Agent's behavior has been appalling unresponsive to my concerns and repeatedly buzzing my phone without and dropping calls when I answer.

0
Replies (2)
Budget Insurance
Budget Insurance's reply13 May 2025, 11:24
Official
Good day
 We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Kind regards,
The Budget Team
Budget Insurance
Budget Insurance's reply13 May 2025, 11:25
Official
Hi Mosima

 We acknowledge receipt of your complaint. Our team will be in contact with you to discuss your   concerns. 

 Kind Regards,


 The Budget Insurance Team