Budget Insurance worst insurance

<p>On the 7th February 2017 I was hit with another whilst standing at a red robot.</p> <p>The car that drove into me was travelling at a high speed. I immediately took the 3rd parties details and contacted "My Insurance - BUDGET). The worst insurance in History. I explained what happened and gave my case number all the standard procedures one would do when you have an accident. I should known from the beginning that Budget was terrible as I had to do all the phoning. The 1st consultant advised me that my instalment for February did not go off (which I was puzzled as i had money in my account) she then said not a problem I can arrange for a debit order to off the following day then all should be in order. I made sure that there was more than enough money in my account incase Budget comes with another story. True as faith the money was never deducted as the consultant told me that an arrangement would be made. I contacted Budget again the Monday and was told by another consultant that the debit order needs to run 15 days after the 1st of the month if the debit order did not go through, the 15th came and gone and still nothing. I phoned at the end of February and was told by another consultant that the debit order needs to run on the 1st March, which it did and when contacting them to fix my car I was told due to No instalment going off I am not covered for the month of February which is absolutely Bull ****. The accident was not my fault, there was money in the bank for debit orders to go off and I do all the calling. Budget never contacted me once to say that I "missed a payment" I think its a way of getting out of R 57 000.00 worth of damages.</p> <p>This organisation needs to be closed down as they are ***********, staff have no inclination as to what they are doing and the information they provide and the arragance of their management team is absolutely appauling.</p> <p>I would not recomment budget to anyone not even my worse enemy. Suppose to be cheap and helpful, turned out to be rediculous and a nightmare.</p>