GN
Gift N

1 reviews | Active since Aug 2025

01 Aug 2025, 21:00

Budget insurance warranty claim

They took my car to the mechanic on the 24th of july and said they will respond once they have received all the documents from their mechanic within 48hrs till today they haven't responded , when I call everyday i am told that they are still going to assess the documents and they will come back to me before the end of the day or latest tomorrow morning and worst part is they cant transfer me to the agent that's dealing with my warranty claim.

I am stuck and car less for full 9 days now and they don't care.

0
Replies (1)
Budget Insurance
Budget Insurance's reply01 Aug 2025, 21:03
Official
Hi Gift, 

We acknowledge receipt of your complaint and apologise for any inconveniences caused to you. Our team will be in contact with you to discuss your concerns and this matter will be escalated to the relevant department. 

Kind Regards, 
The Budget Insurance Team