LS
Linda S
1 reviews | Active since Nov 2014
05 May 2015, 12:50
Budget Insurance Value Added Products -Bad Service
I'm so disappointed by the Budget Insurance Value Added Products section. Got sold this product and been paying premiums for over 5 years without any claims... Decided to claim earlier this year for scratches and dents and claim was rejected - and no one even had the decency to explain why.<br> I have cancelled the policy for the Value Added Products - it is simply not worth it. Sad that I had to find out after 5 years with all my premiums gone.... So sad when companies take customers for granted... disappointing.
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Budget Insurance's replyOfficial
05 May 2015, 15:08Hello Malindaz2,
We acknowledge your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We have requested that you are contacted by our Value Added Department to discuss the terms and conditions with you as well as the reason why the claim was not paid for. Please expect a call from them soon.
Regards,
The Budget Insurance Team.
We acknowledge your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We have requested that you are contacted by our Value Added Department to discuss the terms and conditions with you as well as the reason why the claim was not paid for. Please expect a call from them soon.
Regards,
The Budget Insurance Team.
Budget Insurance's reply05 May 2015, 15:08
Official
Hello Malindaz2,
We acknowledge your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We have requested that you are contacted by our Value Added Department to discuss the terms and conditions with you as well as the reason why the claim was not paid for. Please expect a call from them soon.
Regards,
The Budget Insurance Team.
We acknowledge your complaint.
One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and a detailed message was left on your voice mail.
We have requested that you are contacted by our Value Added Department to discuss the terms and conditions with you as well as the reason why the claim was not paid for. Please expect a call from them soon.
Regards,
The Budget Insurance Team.