RB
RUssell B

1 reviews | Active since Aug 2011

17 Aug 2017, 15:18

Budget Insurance *************

I have been a insurer for last 15 years with Budget Insurance. My 2nd claim ever was rejected. Small print assists yet another big corporation to avoid fulfilling agreement with client, thus saving money for shareholders. I have lost my trust insuring with this company.

0
Replies (3)
Budget Insurance
Budget Insurance's reply18 Aug 2017, 07:57
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss the matter.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply18 Aug 2017, 09:43
Official

Update:

As discussed with our Customer Relation Specialist, we apologise for the frustration.

The policy that you are referring to is a Value Added policy, we have requested more information pertaining to the matter. Feedback will be supp**** to you as soon as possible.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply25 Aug 2017, 11:33
Official

Update:

We have attempted to contact you to finalise the matter, without success. We will appreciate it if you will be in contact with us when it is convenient for you.

Kind Regards,
The Budget Insurance Team.