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Elaine L
1 reviews | Active since Jul 2020
29 Apr 2025, 11:42
BUDGET INSURANCE SOUTH AFRICA
Since 14 April 2025, I have been requesting a copy of my policy schedule!! but only recieve it in an ATT FORMAT! Now I need to submit a claim, but none of Budget Insurance no's work and are all unavailable! I have used an absurd amount of airtime to try and get hold of them. The head of Budget - Tyrone, does NOT RESPOND to emails. How useless is this company that cannot even call a client back or send the Policy schedules....No one seems to work there - countless attempts to request a call back - hours later STILL NOTHING!
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Replies (9)0
Replies (9)
Budget Insurance's replyOfficial
29 Apr 2025, 11:44 Hi Elaine
That is concerning to hear, and we would like to apologize for any inconvenience caused by this.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for any inconvenience caused by this.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
Budget Insurance's reply29 Apr 2025, 11:44
Official
Hi Elaine
That is concerning to hear, and we would like to apologize for any inconvenience caused by this.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
That is concerning to hear, and we would like to apologize for any inconvenience caused by this.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The Budget Team
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Elaine L's updateReviewer Update
29 Apr 2025, 11:57WHEN! IT IS NOW 29 APRIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I DO EXPECT AN IMMEDIATE RESPONSE AND A CALL FROM CLAIMS!!!!!!
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Elaine L's update29 Apr 2025, 11:57
Reviewer Update
WHEN! IT IS NOW 29 APRIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I DO EXPECT AN IMMEDIATE RESPONSE AND A CALL FROM CLAIMS!!!!!!
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Elaine L's updateReviewer Update
29 Apr 2025, 11:58OR IS EVERYONE AT BUDGET AGAIN ON LUNCH! IT'S ALREADY 12!!!!!!!!!!!!
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Elaine L's update29 Apr 2025, 11:58
Reviewer Update
OR IS EVERYONE AT BUDGET AGAIN ON LUNCH! IT'S ALREADY 12!!!!!!!!!!!!
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Elaine L's updateReviewer Update
29 Apr 2025, 11:59NOW I'VE BEEN HOLDING ON AGAIN FOR BUDGET WHATSAPP NO. TO BE ANSWERED FOR 15 MINUTES LISTENING TO IRRITATING MUSIC WITHOUT ANY ANSWER!!!!!!!!!!!!!!!!!!
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Elaine L's update29 Apr 2025, 11:59
Reviewer Update
NOW I'VE BEEN HOLDING ON AGAIN FOR BUDGET WHATSAPP NO. TO BE ANSWERED FOR 15 MINUTES LISTENING TO IRRITATING MUSIC WITHOUT ANY ANSWER!!!!!!!!!!!!!!!!!!
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Elaine L's updateReviewer Update
29 Apr 2025, 12:00AND STILL NO COPY OF MY POLICY SCHEDULE THAT I'VE BEEN REQUESTING SINCE 14 APRIL!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Elaine L's update29 Apr 2025, 12:00
Reviewer Update
AND STILL NO COPY OF MY POLICY SCHEDULE THAT I'VE BEEN REQUESTING SINCE 14 APRIL!!!!!!!!!!!!!!!!!!!!!!!!!!!
Budget Insurance's replyOfficial
29 Apr 2025, 12:18Hi Elaine
Please note that our team will be in contact with you before close of business.
The Budget Team
Please note that our team will be in contact with you before close of business.
The Budget Team
Budget Insurance's reply29 Apr 2025, 12:18
Official
Hi Elaine
Please note that our team will be in contact with you before close of business.
The Budget Team
Please note that our team will be in contact with you before close of business.
The Budget Team
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Elaine L's updateReviewer Update
29 Apr 2025, 12:21CLOSE OF BUSINESS IS AT 5PM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HOW LONG DOES IT TAKE TO SEND A POLICY SCHEDULE & CLAIMS TO CALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Elaine L's update29 Apr 2025, 12:21
Reviewer Update
CLOSE OF BUSINESS IS AT 5PM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HOW LONG DOES IT TAKE TO SEND A POLICY SCHEDULE & CLAIMS TO CALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Elaine L's updateReviewer Update
29 Apr 2025, 12:27I EVEN TRIED YOUR EMERGENCY NO. WHICH ISN'T EVEN ANSWERED!!!!!!!!!!!!!! GOD FORBID, I SHOULD HAVE HAD A CAR ACCIDENT - I WOULD HAVE ALREADY DIED!!!!!!!!!!!! HOW INEPT ARE YOU!!!!!!!!!
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Elaine L's update29 Apr 2025, 12:27
Reviewer Update
I EVEN TRIED YOUR EMERGENCY NO. WHICH ISN'T EVEN ANSWERED!!!!!!!!!!!!!! GOD FORBID, I SHOULD HAVE HAD A CAR ACCIDENT - I WOULD HAVE ALREADY DIED!!!!!!!!!!!! HOW INEPT ARE YOU!!!!!!!!!
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Elaine L's updateReviewer Update
29 Apr 2025, 14:22IT IS NOW 14H29 AND STILL NO POLICY SCHEDULE OR A CALL FROM CLAIMS DEPARTMENT!!!!!!!!!!!!!!! WHAT KIND OF A COMPANY IS THIS!!!!!!!!!!!!!!???????????????????????????????????????????????????????????
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Elaine L's update29 Apr 2025, 14:22
Reviewer Update
IT IS NOW 14H29 AND STILL NO POLICY SCHEDULE OR A CALL FROM CLAIMS DEPARTMENT!!!!!!!!!!!!!!! WHAT KIND OF A COMPANY IS THIS!!!!!!!!!!!!!!???????????????????????????????????????????????????????????