LS
LOUISE S

1 reviews | Active since Aug 2017

31 Aug 2017, 17:30

BUDGET INSURANCE SHOULD NOT BE ALLOWED TO SELL INSURANCE

You buy a car, you shop for Insurance what gets me is that they are not forthcomming to you when you agree to take up their Insurance BUDGET INSURANCE are *****, DO NOT TAKE OUT MOTOR VEHICLE INSURANCE from this company. On our 1st claim (we have made 4 payments) we have a small incident today. Knowing we have car insurance you feel at least releaved that you have cover. On calling to place the claim we get told our access will be R15000.00 as we are claiming in the 1st year THE DAMAGE DOES NOT EVEN COME TO THAT AMOUNT. I am shocked....... Why have insurance then? BUDGET INSURANCE MUST BE CLOSED DOWN!!!!!

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Replies (2)
Budget Insurance
Budget Insurance's reply31 Aug 2017, 18:27
Official

We acknowledge receipt of your complaint.

We will be in contact with you during office hours to discuss your concerns.

Kind Regards,

The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply01 Sept 2017, 16:09
Official

Update:

We have attempted to contact you in order to obtain more information from you regarding the policy that you are referring to, without success.

We will direct message our details to you and request that you kindly contact us to discuss the matter.

Kind Regards,
The Budget Insurance Team.