BN
Botshelo N
1 reviews | Active since Jun 2019
28 Mar 2020, 11:55
Budget Insurance **** service
I just got an email from this **** service company telling me that my premiums will go up in May, its bad enough that they have the worst service in the insurance industry and now they think they are entitled to an increase as well. They can really go to HELL.
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Replies (2)0
Replies (2)
Budget Insurance's replyOfficial
28 Mar 2020, 12:24Hi Botshelo,
Thank you for bringing this to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
Thank you for bringing this to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Budget Team
Budget Insurance's reply28 Mar 2020, 12:24
Official
Hi Botshelo,
Thank you for bringing this to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
Thank you for bringing this to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further.
We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information.
Kind Regards
The Budget Team
Budget Insurance's replyOfficial
01 Apr 2020, 08:31Hi Botshelo,
We have attempted to contact you to discuss your concerns with you, without success and we have since communicated to you in writing.
We confirm that your policy had gone through a review, hence the reason for the increase in premium.
Having said that, if you wish to discuss the matter further, kindly contact our Customer Relation Specialist to do so.
Kind Regards,
The Budget Team.
We have attempted to contact you to discuss your concerns with you, without success and we have since communicated to you in writing.
We confirm that your policy had gone through a review, hence the reason for the increase in premium.
Having said that, if you wish to discuss the matter further, kindly contact our Customer Relation Specialist to do so.
Kind Regards,
The Budget Team.
Budget Insurance's reply01 Apr 2020, 08:31
Official
Hi Botshelo,
We have attempted to contact you to discuss your concerns with you, without success and we have since communicated to you in writing.
We confirm that your policy had gone through a review, hence the reason for the increase in premium.
Having said that, if you wish to discuss the matter further, kindly contact our Customer Relation Specialist to do so.
Kind Regards,
The Budget Team.
We have attempted to contact you to discuss your concerns with you, without success and we have since communicated to you in writing.
We confirm that your policy had gone through a review, hence the reason for the increase in premium.
Having said that, if you wish to discuss the matter further, kindly contact our Customer Relation Specialist to do so.
Kind Regards,
The Budget Team.