TT
Trev T

1 reviews | Active since May 2022

19 Sept 2022, 16:55

Budget insurance scratch and dent pathetic customer service

Absolutely pathetic service from budget insurance scratch and demt department.. I had called im over 10 times today fpr assistance to upgrade my existing policy.. On twp occasions, two consultants promised to get more info and call me back but neither did.. I aheb left numerous call backs,i have wasted over r50 of airtime calling this pathetic customer service... I have left messages with the Facebook team for a supervisor or manager of vaps tp call me neither did... This is pathetic and i advise customers of this pathetic service from this company

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Replies (2)
Budget Insurance
Budget Insurance's reply19 Sept 2022, 17:05
Official
  Hi Trevern
  
  We acknowledge receipt of your complaint.
  
  Our team will be in contact with you to discuss your concerns.
  
  Kind Regards, 
  The Budget Insurance Team 

Budget Insurance
Budget Insurance's reply20 Sept 2022, 11:05
Official
Hi Trevern,

Please be advised that the team has been trying to get in contact with you since yesterday and they have sent you an email. 

Kindly provide us with alternative contact details or a preferred time for our team to speak to you.

Kind Regards,
The Budget  Team