1 reviews | Active since Oct 2016

21 Jun 2018, 11:53

Budget insurance ****s

I have been at Europcar Mafikeng from 09:55 until now. Zandile Simelane and Shaun Coetzee made arrangements for Zeerust German Motors to pick me up at 10:00 from Mafikeng to Zeerust where I'll be picking up my car. I called German Motors at 10:15 and was told Zandile and Shaun made other arrangements yesterday. I was not informed of their alternative arrangements. Now, they have been on their telephones from 10:15 until now.

The kind of service Budget Insurance gives me, after milking my account on a monthly basis. Time to provide the serving I am paying for, Budget Insurance is nowhere to be found!!!!

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Replies (2)
Budget Insurance
Budget Insurance's reply21 Jun 2018, 12:28
Official

Dear Mr Olifant

Your concerns have been noted and contact will be made shortly to address same.

Kind Regards

The Budget Team

Budget Insurance
Budget Insurance's reply22 Jun 2018, 11:45
Official

Dear Mr Olifant

Kindly be advised that we have received confirmation from Management that your concerns have been addressed.

Once again; please accept our sincere apologies for all the frustration and inconvenienced caused.

Kind Regards

The Budget Team