DS
Dan S

1 reviews | Active since Jul 2018

20 Jul 2018, 16:10

Budget Insurance *******.

I have had the most ********** experience with budget. More then 62min on hold. I've asked 4 times for someone to phone me back in the last 36 hours. No luck. No one cares. Only telesales and totally ineffective people. Don't insure with them. Absolutely useless.

0
Replies (2)
Budget Insurance
Budget Insurance's reply23 Jul 2018, 08:27
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Budget Insurance Team.

Budget Insurance
Budget Insurance's reply23 Jul 2018, 13:25
Official

Dear Mr Shepperson

Kindly be advised that we have received confirmation that contact has been established and your concerns have been addressed.

Once again; please accept our sincere apologies for all the frustration caused. The Service Failures will be investigated and addressed according to our Internal Procedures.

Kind Regards

The Budget Team