KS
Karen S
1 reviews | Active since Nov 2015
03 Nov 2015, 08:21
Budget Insurance price hike *******
I feel compelled to mention that my annual insurance review by Budget Insurance resulted in an increase of 22% on my existing monthly payment!!!!! My fault perhaps for not picking it up within a few days...but when I phoned now - one month after receiving the letter of notice - they immediately agreed to drop it to an increase of only 9% !!!!!! Come on BUDGET ...this is a blatant *******...how many other people have you managed to cream money from? <br> To those insured with any insurance company ...check your policy updates in case you are also paying way above the odds!!!
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Budget Insurance's replyOfficial
03 Nov 2015, 14:22Hello KarenS1968,
Thank you for your comments.
As discussed telephonically your annual policy review was based on your personal risk profile as well as the expected escalation in the repair and replacement cost of vehicle parts and components. This was discussed in broader detail.
When you called in, our customer care department were however in a position to review your policy and to make a decision to insure you at a rate lower than determined. We were therefore able to allocate a discounted premium.
We apologise for the inconvenience that was caused.
Regards,
The Budget Insurance Team
Thank you for your comments.
As discussed telephonically your annual policy review was based on your personal risk profile as well as the expected escalation in the repair and replacement cost of vehicle parts and components. This was discussed in broader detail.
When you called in, our customer care department were however in a position to review your policy and to make a decision to insure you at a rate lower than determined. We were therefore able to allocate a discounted premium.
We apologise for the inconvenience that was caused.
Regards,
The Budget Insurance Team
Budget Insurance's reply03 Nov 2015, 14:22
Official
Hello KarenS1968,
Thank you for your comments.
As discussed telephonically your annual policy review was based on your personal risk profile as well as the expected escalation in the repair and replacement cost of vehicle parts and components. This was discussed in broader detail.
When you called in, our customer care department were however in a position to review your policy and to make a decision to insure you at a rate lower than determined. We were therefore able to allocate a discounted premium.
We apologise for the inconvenience that was caused.
Regards,
The Budget Insurance Team
Thank you for your comments.
As discussed telephonically your annual policy review was based on your personal risk profile as well as the expected escalation in the repair and replacement cost of vehicle parts and components. This was discussed in broader detail.
When you called in, our customer care department were however in a position to review your policy and to make a decision to insure you at a rate lower than determined. We were therefore able to allocate a discounted premium.
We apologise for the inconvenience that was caused.
Regards,
The Budget Insurance Team