1 reviews | Active since Mar 2017
Budget insurance plays deaf to my 3rd party claim
<p>A Budget insurance Ms M.I. Makayi banged into my parked car and another one in East London on 5 July 2017. I have written to Budget Insurance and have received only silent treatment. If I had wanted to be their client, they would be harassing me with calls at all hours of the day. I find it strange that they choose to walk away from their clients' responsibility. Why do not care when they have to pay but are quick to collect money?</p> <p> </p> <p> </p>
We acknowledge receipt of your complaint.
We will conduct an investigation into your concerns and provide you with feedback shortly.
Kind Regards,
The Budget Insurance Team.
We acknowledge receipt of your complaint.
We will conduct an investigation into your concerns and provide you with feedback shortly.
Kind Regards,
The Budget Insurance Team.
Update:
As discussed with one of our Customer Relation Specialists, our legal team will be in contact with you in order to register a third party claim against our customer. The process going forward will also be discussed with you.
Please feel free to contact our Customer Relation Specialist should you require further assistance.
Kind Regards,
The Budget Insurance Team.
Update:
As discussed with one of our Customer Relation Specialists, our legal team will be in contact with you in order to register a third party claim against our customer. The process going forward will also be discussed with you.
Please feel free to contact our Customer Relation Specialist should you require further assistance.
Kind Regards,
The Budget Insurance Team.
Hi Dorothy, your line either sounds engaged or said not to exist by Telkom. I submitted all documents to Collen Tshikovha. Everything went well but there is no payment even though he confirmed that it was successful. I submitted a Nedbank account as he said your banker is also Nedbank. I am now sitting and waiting as the panelbeaters will not release my car without payment. He is aware that I need to travel tomorrow for an official engagement. Is it possible that his manager refused to authorise the payment and, if so, where does that put me after waiting since 4 July?
Hi Dorothy, your line either sounds engaged or said not to exist by Telkom. I submitted all documents to Collen Tshikovha. Everything went well but there is no payment even though he confirmed that it was successful. I submitted a Nedbank account as he said your banker is also Nedbank. I am now sitting and waiting as the panelbeaters will not release my car without payment. He is aware that I need to travel tomorrow for an official engagement. Is it possible that his manager refused to authorise the payment and, if so, where does that put me after waiting since 4 July?
Dorothy
I have just received feedback from Collen Tshikovha confirming the same. As I said earlier, the service I received from Collen was a sterling one. I got anxious when I received no response from him as I really need the car back. His manager, Vekash Ganas, did all they could to speed up my claim. I want to take this opportunity and thank Vekash's leadership in steering his team to greater heights. Collen as I have been communicating with him was very helpful to me. To show my appreciation ad confidence in Budget Insurance, please allow me to re-join you as a client.
God bless you all as you make lives easy.
Dorothy
I have just received feedback from Collen Tshikovha confirming the same. As I said earlier, the service I received from Collen was a sterling one. I got anxious when I received no response from him as I really need the car back. His manager, Vekash Ganas, did all they could to speed up my claim. I want to take this opportunity and thank Vekash's leadership in steering his team to greater heights. Collen as I have been communicating with him was very helpful to me. To show my appreciation ad confidence in Budget Insurance, please allow me to re-join you as a client.
God bless you all as you make lives easy.