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ipusengmolefe I

1 reviews | Active since Apr 2017

19 Aug 2020, 18:58

Budget insurance paid over 2 years for a service they do not cover

Budget insurance accepted my application for insurance even after I mentioned that the car I was insuring was to be used as a Taxify. The consultant then classified my application as a shuttle service 2 years later my car was ****** and damaged and they refused to pay out the claim due to that it was used as a Taxify and not shuttle. To this day I still don’t know the difference. After paying for 2 years I was then told that I have been paying for a service that does I don’t require over R2000 a month.

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Replies (1)
Budget Insurance
Budget Insurance's reply19 Aug 2020, 20:05
Official
Hi Ipuseng,

We would like to apologize for the service you have received.

Our team will be in contact with you to discuss your concerns.

Kind Regards,
The Budget Team